AI Agents that resolve support, accelerate sales, and automate operations — safely.

We don't offer a self-serve free trial, because each agent is configured specifically for your business — generic demos would not reflect real performance. Instead, we offer a paid setup engagement that includes a test phase with real scenarios before go-live. If the agent doesn't pass your acceptance criteria, we keep iterating until it does.

A resolved conversation is one where the agent provided a complete, accurate answer from your knowledge base and the customer did not re-open the same query within 24 hours. Conversations where the agent correctly handed off to a human are not billed as resolved. You can see a full breakdown in your dashboard.

Yes — human handoff is a core feature, not an afterthought. The Support Agent detects when it cannot answer confidently, summarises the conversation, and routes to the right team member via your helpdesk, Slack, or email. The Sales Agent always operates draft-by-default: no outbound message goes without human approval.

The Support Agent supports web chat (included in all tiers), email triage (Launch Plus setup and above), and Slack/Teams (Scale tier). The Sales Agent integrates with your CRM and sends notifications to Slack/Teams. The Marketing Agent connects to your CMS, email platform, and social scheduler. Channel availability depends on the setup tier you choose.

Usage above your included limit is billed at the overage rate shown on your plan — billed in arrears at the end of the month. You'll receive an email alert when you hit 80% of your limit so you can plan ahead, upgrade your tier, or purchase an add-on pack. We never cut off service mid-month.

No. All Sales Agent outbound drafts require explicit human approval before sending. The Marketing Agent routes content through your approval workflow before publishing. You can configure approval chains, required reviewers, and timeouts. Automation without guardrails is not something we support.

The Support Agent uses Retrieval-Augmented Generation (RAG) — it only answers from sources you've approved in your knowledge base. If no relevant source exists, it hands off to a human rather than guessing. You receive a weekly 'KB gaps' report highlighting questions the agent couldn't answer, so you can keep your knowledge base current.

Monthly subscriptions can be cancelled with 30 days' written notice, effective at the end of the current billing period. Setup fees are non-refundable once the setup engagement has begun (typically after the initial kickoff call). There are no long-term contracts unless you've agreed to an annual plan.

Yes. Each customer's data is isolated in a separate tenant environment. We collect minimal PII — only what is necessary for the agent to function. We never store payment card details, CVVs, passwords, or OTPs. We support data deletion requests and can provide a data processing agreement (DPA) for your records. We do not offer legal advice — please consult your own Data Protection Officer for compliance guidance.

No — all prices are shown exclusive of VAT. VAT is added at the applicable rate for your jurisdiction at the point of invoicing. UK customers are charged at the current UK VAT rate. Irish and EU business customers may be eligible to provide a VAT number for zero-rating under the reverse charge mechanism — please contact us to confirm.

The one-time setup fee covers the full configuration, testing, and go-live process. You choose a setup tier (Launch, Launch Plus, or Complex) when you sign up. The fee is invoiced upfront before work begins. The monthly subscription starts from your go-live date, not from the start of the setup engagement.

Yes — each agent is a separate subscription, and they can be run in parallel. Many customers start with the Support Agent, then add the Sales or Marketing Agent once they see results. We can also discuss bundled pricing for organisations running three or more agents — contact us for a custom quote.